These general conditions of sale (hereinafter the “GTC”) as well as the specific contractual conditions mentioned if necessary on the quotation constitute, in accordance with Article L.441-1 of the French Commercial Code, the sole basis of the commercial relationship between the parties.

Their purpose is to define the conditions under which ULTIMATRON FRANCE supplies its products (hereinafter the “Products”) to its professional buyers (hereinafter the “Customers”).

Any other document emanating from ULTIMATRON FRANCE and in particular catalogues, advertisements, notices, has only an informative and indicative value, not contractual. ULTIMATRON FRANCE also reserves the right to update the Site and these GTC at any time.


By order, we mean any order relating to the Products, as described in the commercial offers or quotes proposed by ULTIMATRON FRANCE, and accepted by the Customer.

The quotes and commercial proposals made by ULTIMATRON FRANCE have a validity of 3 days and are established at no cost to the Customer. They constitute the special conditions supplementing or, if necessary, modifying the GTC.

The Customer undertakes that the person placing the order is entitled to place orders with ULTIMATRON FRANCE. ULTIMATRON FRANCE cannot be held responsible for any dispute in the event of an order placed by an unauthorised person.

The sale is deemed concluded on the date of acceptance of the order by ULTIMATRON FRANCE. Prior to this date, these GTC were made available to the Customer, as referred to in Article L. 441-6 of the French Commercial Code.

Any order implies unreserved acceptance of these GTC which prevail over all other conditions, with the exception of the specific contractual conditions mentioned on the quote which have been expressly accepted by ULTIMATRON FRANCE.

When ordering, the Customer undertakes to provide ULTIMATRON FRANCE with correct and up-to-date information, in particular with regard to the delivery address. ULTIMATRON FRANCE reserves the right to charge additional costs to the Customer in the event that he has provided incorrect information during his order and in particular in the event of an error on the address
of delivery indicated, resulting in redelivery by the carrier.


Unless expressly stated indicated, the prices of the Products sold are those appearing in the quotation on the day of the order. These prices are, on that date, firm and definitive. They are expressed in euros and stipulated excluding taxes, delivery costs and packaging excluded. Consequently, they will be increased by the delivery and packaging costs, the VAT rate applicable on the day of the
order according to the country where the Customer is domiciled and any new tax instituted.

The payment of orders is made:
by bank transfer
The transfer must correspond to the total amount of the transaction and be made on the
next account by entering on the subject of the transfer the number of Proforama Invoice.
IBAN (International Bank Account Number) : FR76 3000 4024 0200 0100 5833 848
BIC (Bank Identifier Code) : BNPAFRPPXXX


ULTIMATRON FRANCE will establish, upon receipt of the order, a proforama invoice sent to the Customer by email to the address provided at the time of the order, which the Customer expressly accepts.
ULTIMATRON FRANCE retains ownership of the Products until full and effective payment of the price by the Customer.


Delivery times may vary depending on the product. Please contact us to know the delivery time for the product you want to buy to avoid a misunderstanding.

The period indicated is also automatically suspended by any event independent of the control of ULTIMATRON FRANCE and having the consequence of delaying the delivery.

In any case, delivery within the deadline can only take place if the Customer is up to date with all his obligations towards ULTIMATRON FRANCE. In any case, ULTIMATRON FRANCE can not be held responsible in case of delay or failure of delivery attributable to erroneous information transmitted by the Customer during his order.


The Customer must check upon receipt the conformity of the Products delivered to the Products ordered and the absence of apparent defects. If no claim or reservation is made in this respect by the Customer on the day of receipt of the Products, said Products can no longer be taken back or exchanged, in application of the provisions of Article 1642 of the Civil Code.


If for any reason you are not satisfied with your purchase, you can return the products.
Return it within 15 days of receipt of the goods, provided that the goods are complete and unused, undamaged and unmodified.We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements.

Ultimatron waives restocking fees and pays shipping costs for returned items for any of the following reasons: shipping damage, defective product, incorrect product you received or additional product you did not order. For all other reasons, customers are responsible for shipping and replenishment costs.

Customers must contact the sales representative before returning the goods (send an email to your sales representative or the customer does not inform us in advance, we will not be responsible for the returned items.

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